Kannel is a fantastic open source tool, but maintaining and supporting it can feel like a shot in the dark sometimes. Panacea Mobile engineers have extensive experience in deploying, maintaining and troubleshooting high-availability Kannel installations. Along with serving on the Kannel Foundation board, we’ve developed custom SMSC modules, database driven routing and billing features all without impacting on the speed and robustness of Kannel’s architecture.
Panacea Mobile offers technical support to companies with Kannel installations in the form of an annual SLA which provides guaranteed turnaround times to ensure that any disruptions to your Kannel operations are limited.
Pricing
Level 1
€ 4,500 per annum
Availability: Email and Telephone, Monday to Friday, 8am to 6pm (GMT+2)
Reaction time: within 24 work hours
Level 2
€ 5,500 per annum
Availability: Email and Telephone, Monday to Friday, 8am to 6pm (GMT+2)
Reaction time: within 12 work hours
Level 3
€ 6,200 per annum
Availability: Email, Telephone and Skype IM, Monday to Friday, 8am to 6pm (GMT+2)
Reaction time: within 6 work hours
Enquire
If you would like to enquire about a Panacea Mobile Kannel Support SLA. Please get in touch using the form below.