Managing sub users

You are able to add sub users to your account. You can then transfer funds to the user and use the account as if it was a standard account. This is handy if you would like to allow multiple users to send campaigns.

To add/edit/remove sub users simply log into your account and select the Sub User menu option from the drop down menu in the upper right hand corner of the screen.


This will take you the the Sub Users page.


This page will list all the sub users you have under your account. Should you wish to add an additional sub user you can click on the Create Sub User button.


To add a user you will need to fill in the following information.

  • Username – This is the username that you want to assign to the account.
  • Password – This is the password that you will need to use to login as the account.
  • Confirm Password – Ensures that you get the correct password set.
  • Name – This is the name of the person using the account.
  • Email – This is the email address registered to the account.
  • Email account information to the user – This allows all the information you are setting up here to be mailed to the user.
  • Consolidated Billing – This allows you to select if the sub account uses your balance or if it uses its own balance.
  • Country – This is the country the account resides in.
  • Default Prefix – This is the default prefix used for all messages sent from the account.
  • Timezone – This is the timezone of the account.
  • Allocate MO – This allows you to allocate a custom MO number to the account for sends if you have any.

You are able to Transfer Funds, Edit and Delete any account using the options icons listed next to each sub user account.